Pre-paid Pin User Guide
1. From the dedicated crew phone dial the PBX crew calling access code.
Voice Prompt: “Welcome please enter your card number and press pound (#)”
2. At the voice prompt please enter your PIN number and press #.
3. At the voice prompt enter the phone number you are calling in the following format :
Dial country code + city code + telephone number - Example : calling a UK-Aberdeen number dial 44 (country code) 1224 (city code) XXXXXX (telephone number)
Voice Prompt: “Please enter the phone number you wish to reach and press pound (#)”
N.B When the destination telephone number has been entered the user will be given a balance in minutes.
The balance is determined on which destination is being called.
4. When the call has been completed please hang up.
Customer Services
If you have any issues please contact :
CSC – Tel: + 44 (0) 1224 773727 - E-mail : servicedesk@speedcast.com
To order more pins contact the Voice Team – Email : voice@speedcast.com